(Re)Connect the USB cable when instructed to do so near the end of the installation procedure. Reminder : If using USB, disconnect the USB printer cable between the printer and the computer before installing software. Install a fresh copy of the Full Feature Software / Full Driver printer software Microsoft: Fix problems that block programs from being installed or removed If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart. Uninstall the printer software from Control Panel > icon view > Programs and Features Windows Start > Search for Control Panel and open NOTE: If the printer software shows installed but is not working as expected, remove and reload the software. Printer software installed and listed AND / OR Software is out of date or is not working Programs_and_Features_Printer_Desktop_Icons_7 HP Scan is named for itself and provides a direct call to the HP Scan software. The Printer Assistant is named for the printer and provides access to Print, Scan, and Tools The installation of the full printer software adds two shortcut icons to the Desktop. When the full driver printer software is installed,įind the printer software listed in Control Panel > icon view > Programs and Features. Printer Software Check - Is the printer software installed? Make sure your VPN is switched Off when installing the HP Smart application or the printer software. HP Smart and other print software / applications benefit from having the full driver installed. Install the Full Feature Software / full driver printer software for the printer.

The driver includes HP Scan – HP Scan supports scanning / saving / printing your scan content. The full driver provides the foundation on which other programs and printing software depend. > Check / Install the Full Feature Software / full driver printer software If you want to install the full driver printer software, choose the 'Full Software and Drivers' option during the installation procedure. Installation Package - Information and Download / SaveĮasy Start can be used to install your printer software.

The Full Feature Software for this printer includes the latest HP Scan software. Not sure, though if you have installed the Full Feature Software / full driver printer software, you likely won't need the old 2015 version of HP Scan Extended in addition to the newer printer software.

I really prefer the old HP Scan Extender app to the HP Smart or HP Scan and Capture.

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